Guide

The IT checklist for veterinary clinics.

Ten checks every clinic should pass. Based on the Canadian Centre for Cyber Security's baseline controls for small organizations, written for vet practices.

  1. 1

    Backups are also stored in the cloud

    Keep a fast local backup and a second copy off-site. A copy in the same building does not survive fire, flood or ransomware.

  2. 2

    A restore was tested in the last 6 months

    A backup is only real once you have restored from it. Test practice data and email at least twice a year.

  3. 3

    Two-factor login is on for email and remote access

    Stolen passwords are the most common way in. Two-factor login blocks most of those attacks.

  4. 4

    Updates install automatically

    Windows, browsers and practice software updates close known holes. Schedule them after hours.

  5. 5

    Guest Wi-Fi is separate

    Clients and visitors should never share a network with practice software, lab equipment or payment terminals.

  6. 6

    The team had phishing training this year

    Most attacks start with one email. Short, regular training is cheap and effective.

  7. 7

    The firewall is managed and monitored

    A firewall nobody watches is a lock nobody checks. Someone should review alerts and keep it updated.

  8. 8

    There is a written plan for an outage or ransomware day

    Who to call, how to keep seeing patients, how to restore. Write it down before you need it.

  9. 9

    Computers are under 5 years old

    Older machines slow down check-in and imaging and often can't run current security. Replace on a schedule.

  10. 10

    There is one number to call, even for vendor issues

    When lab results stop syncing, staff shouldn't have to work out whose problem it is.

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Book a free site visit.

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